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MENTA CEO Alex Till Meets Small Business Minister to Champion Micro-Businesses
- by @inc
- 16-01-2026
MENTA Chief Executive Officer Alex Till, who also serves as Chair of the National Enterprise Network (NEN), attended a ministerial meeting this morning with Blair McDougall MP, Parliamentary Under-Secretary of State (Minister for Small Business and Economic Transformation), at the Old Admiralty Building in London. The meeting brought together enterprise support leaders from across the country for a constructive and focused discussion on the realities facing micro-businesses and the organisations that support them. During the discussion, Alex and fellow NEN members highlighted four urgent challenges currently affecting the UK’s micro-business economy. Pressure on micro-businesses and the everyday economy Rising numbers of micro-business closures were linked to increasing pressures from wages, National Insurance, pensions and business rates. Many owner-managers are now operating at or below minimum wage, placing both business viability and local employment at risk. Economic inactivity and alternative pathways into work Concerns were raised about growing economic inactivity among 16–35 year olds, alongside increasing referrals from Jobcentre Plus, prisons and probation services. Self-employment is increasingly proving to be a vital preventative route into work and aligns closely with the government’s Get Britain Working agenda. A fragile enterprise support infrastructure Not-for-profit enterprise agencies are experiencing rising demand from excluded and vulnerable groups. However, uncertainty around long-term funding beyond March 2026, combined with delays to devolution timetables, is creating instability across the sector. Workspace and systemic barriers Access to flexible and affordable workspace was identified as critical to start-up survival. Current Valuation Office Agency (VOA) treatment and business rates were highlighted as threats to incubators, co-working spaces and local regeneration efforts. Minister McDougall engaged directly with attendees, listened carefully to the challenges raised and acknowledged the systemic issues facing both micro-businesses and enterprise support organisations. Following the meeting, NEN has been invited to provide detailed feedback on funding pressures and business rates. Alex welcomed the opportunity to continue the dialogue. “This was a valuable and open conversation,” said Alex Till. “Micro-businesses are the backbone of our local economies, but they are under real strain. It’s encouraging that these issues are being heard, and we look forward to working with government to ensure both small businesses and the organisations that support them can thrive.” MENTA will continue to work with partners at local and national level to advocate for practical solutions that support entrepreneurs, self-employed people and the communities they serve.
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MENTA joins national conversation on the future of small business support
- by @inc
- 18-12-2025
On 2 December 2025, MENTA was proud to return to Warwick Business School’s offices at The Shard for the 10th annual ERC State of Small Business Britain Conference — a landmark event bringing together policymakers, academics, and enterprise support organisations from across the UK. This year’s conference focused on small business support, inclusion, and growth, themes that sit at the very heart of MENTA’s mission to empower businesses since 1984. With the government’s recently published Small Business Strategy setting out a long-term vision for enterprise support, the day explored an important question: how do we ensure this strategy truly meets the needs of diverse entrepreneurs and supports growth in every community? The agenda was opened by Professor Stephen Roper and Professor Mark Hart of the Enterprise Research Centre (ERC), who set out a compelling case for growth for all through a positive, evidence-based policy agenda. This was followed by powerful contributions from Professor Monder Ram (Aston University) on the importance of backing the everyday economy, and Kelly Bewers (CityVentures), who challenged the audience to rethink entrepreneurship and build a more inclusive start-up ecosystem, drawing on her work around social mobility. MENTA CEO Alex Till joined fellow enterprise representing both MENTA and the National Enterprise Network leaders during the afternoon sessions, contributing to discussions around the critical role of trusted, local business support organisations. Alex spoke about MENTA’s experience of working directly with start-ups, microbusinesses, and underrepresented founders, highlighting the importance of meeting entrepreneurs where they are rather than offering one-size-fits-all solutions. Further sessions included a policy discussion led by Mark Hart with Angelina Cannizzaro (Department for Business and Trade), examining the Small Business Strategy and recent Budget measures, alongside research insights from Dr Lorna Treanor FRSA (University of Nottingham) on innovation and growth in female-led businesses. A business panel chaired by Liz Barclay (Institute of Directors) explored priorities for small business support in uncertain times, followed by a timely presentation from Professor Steven Furnell on the growing cybersecurity challenges facing SMEs. Later in the day, Greg Clark (Warwick Innovation District) and Steve Rigby (Rigby Group plc) discussed the importance of building strong local entrepreneurial ecosystems, while Alex Till (National Enterprise Network) passionately highlighted the collective impact of organisations providing front-line enterprise support. The conference closed with a keynote from Dr Rachel Doern (Goldsmiths, University of London), who shared insights from her book The Resilient Entrepreneur: From Crisis to Enlightenment, offering a fitting conclusion to a day centred on resilience, adaptability, and long-term growth. Several key themes resonated strongly with MENTA’s work, including: - The vital role of microbusinesses in the UK economy and their quiet innovation - The need for tailored, person-centred business support - The value of trusted local and community-based enterprise organisations - The importance of stable, long-term funding for business support - The need for evidence-based policymaking MENTA would like to thank the ERC for hosting another insightful and inspiration event. Events like this reinforce the importance of collaboration between policy, research, and delivery organisations to ensure small businesses across the UK can start, survive, and thrive.
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Start-up grant opens doors for West Suffolk entrepreneurs
- by @inc
- 12-12-2025
Aspiring entrepreneurs and newly established businesses in West Suffolk are being given a major boost through a start-up grant initiative. Delivered in partnership by West Suffolk Council and MENTA, the grant scheme is designed to support businesses in their crucial early stages. Whether it is purchasing essential equipment, buying promotional material, or investing in tools to scale up operations, the funding can help businesses grow sustainably. Businesses who have already benefited from this grant have seen real transformation. Joanna Kempsmith, Sugartown Toys, said “The Start Up Grant has been a tremendous support in helping me open my new shop in Bury St Edmunds. “Launching a business comes with a lot of setup costs, and the grant made it possible for me to invest in the essential equipment needed to get everything running smoothly. Having that backing at such an important stage meant I could concentrate on creating the best experience for customers right from the start. It’s had a real, practical impact on the day-to-day running of the shop and has given my business a strong foundation to build on. “I’m very grateful for the support, which is already making a positive difference both to my business and to the local community.” Grants ranging from £300 to £1,500 are available on a co-investment basis. To be eligible for the start-up grant, businesses must: - be in the start-up phase or trading for less than two years - not have received a West Suffolk start-up grant previously - use the funding for business-related expenses (not training or personal development) This initiative is part of a wider effort by MENTA and West Suffolk Council to champion entrepreneurship and foster economic development across the district. Cllr Indy Wijenayaka, Cabinet Member for Growth at West Suffolk Council, said: “This funding is a great opportunity for those who are starting out to receive the extra support they need to thrive. “This is an investment from the council into the business community to support and champion sustainable growth. We are delighted that this funding stream has a strong history of success and want to encourage those who have not yet applied to do so. “We are proud to work alongside MENTA to support local businesses and unlock the potential of start-ups in West Suffolk.” Alex Till, CEO of MENTA, said: “This grant programme is about more than just funding — it’s about belief in the potential of West Suffolk’s entrepreneurs. Starting a business is a bold step, and with the right support at the right time, those first steps can turn into sustainable success. We’re proud to partner with West Suffolk Council to deliver a scheme that helps local businesses gain the tools they need to grow, employ and innovate within our communities.”For more information on how to apply contact the MENTA team directly at heretohelp@menta.org.uk
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MENTA Confirms Approved Enterprise Agency Status for 2026
- by @inc
- 05-12-2025
MENTA has successfully met all annual reporting requirements set out by the Department for Business and Trade (DBT), securing its status as an Approved Enterprise Agency for the 2026 calendar year. This achievement reflects MENTA’s continued commitment to delivering high-quality support for start-ups, entrepreneurs, and small business owners across Suffolk and the wider region. The DBT’s approval process requires enterprise agencies to demonstrate strong governance, transparent operations, and consistent delivery of effective business support services — standards that MENTA has once again met in full. Alex Till, MENTA CEO: “Maintaining our Approved Enterprise Agency status demonstrates the reliability and impact of the services we provide. It reinforces the trust placed in us by the business community and highlights our ongoing dedication to empowering local enterprises.” The accreditation enables MENTA to continue accessing key programmes and partnerships that help new and established businesses thrive. It also reaffirms MENTA’s long-standing reputation as one of the region’s most experienced, trusted providers of business advice, training, and enterprise development. As MENTA enters 2026, this recognition marks another year of growth, opportunity, and support for the business community — further delivering on its commitment: Empowering Businesses Since 1984.
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Skills for Success: Transforming Futures Through Skills, Confidence & Opportunity
- by @inc
- 26-11-2025
Skills for Success: Transforming Futures Through Skills, Confidence & Opportunity A pioneering partnership between GLA Group and MENTA Business Support for Norfolk & Suffolk is already changing lives, as another cohort completes the Skills for Success programme—an initiative designed to upskill 18–24-year-olds who are furthest from the labour market. The three-week course equips young adults with the qualifications, confidence and practical experience needed to access employment or explore self-employment opportunities. Developed to remove barriers, build resilience, and open new doors, Skills for Success combines hands-on training with personalised support and mentorship. A Three-Week Journey of Growth The programme covers three core areas: - Labouring Training - CSCS Preparation & Testing - Self-Employment Workshops GLA Group leads delivery of the labouring and CSCS training, providing industry-ready learning in manual handling, working at heights, ladder and asbestos awareness, and safe workplace task planning. These essential skills prepare participants for roles across construction, warehousing, logistics, agriculture, and other hands-on sectors. The final week, delivered by MENTA, focuses on self-employment awareness, business start-up skills, and financial understanding—broadening career possibilities and encouraging entrepreneurial thinking. A Participant’s Experience For many learners, the course has proven life-changing. One participant shared: “Achieving my CSCS card and completing my Level 1 in Understanding Enterprise has been a huge step forward for me. The level of engagement and support through the tutorship has been phenomenal. My confidence has grown massively, and I’ve learned how to construct myself mentally in ways that have been genuinely helpful.” The blend of technical training, personal development and community support ensures every participant feels seen, supported, and encouraged. “The networking opportunities, advice, and training in areas I’d never had access to before have been fantastic, and I feel I’ve been truly rewarded for the time and effort I’ve put into the programme. My time has not been wasted.” The learner also praised programme leaders: “A massive thank you to Mark, Alex, and Sally for all the help and the down-to-earth support they’ve given me. The honest, open encouragement – including the texts wishing me good luck – has meant a lot. It’s been eye-opening to realise that people genuinely care about my success.” Opening Doors—and Minds Skills for Success offers more than qualifications—it sparks confidence, motivation, and ambition. “This programme has opened my eyes to different opportunities, different work environments, and how various spaces and industries operate. It’s been a life-changing experience, and I’m grateful for every part of it.” A Model of Effective Collaboration This innovative partnership between GLA Group and MENTA demonstrates the impact of targeted training, real-world skills, and supportive mentoring. By combining expertise, resources and shared commitment, the programme is helping young adults move closer to employment, independence, and a brighter future.
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In the Age of AI, Books Still Matter — and So Does Real Business Advice
- by @inc
- 31-10-2025
As artificial intelligence continues to reshape how we live and work, there’s one thing that remains constant: the value of trusted knowledge. In a world of instant answers and unverified online advice, the humble book still holds a vital place in how we learn and grow. For entrepreneurs and small business owners, books remain a cornerstone of professional development. They provide structured learning, depth of understanding, and insight that has been tested, researched, and proven. Unlike the fast-flowing — and often unreliable — advice found across the internet, books invite reflection, offering knowledge that endures beyond trends and technology. Recognising this, MENTA, the not-for-profit organisation supporting enterprise across Suffolk and Norfolk, has relaunched the Essential Business Guides — a suite of practical workbooks designed to help individuals and micro-businesses navigate every stage of their business journey. From marketing and finance to compliance and business planning, these guides distil decades of expertise into clear, accessible learning. MENTA’s Chief Executive, Alex Till , said: “While AI and digital tools are transforming how we work, books remain an anchor for reliable learning. They give people time to pause, think, and apply knowledge properly — something that’s crucial when running a business.” But learning shouldn’t happen in isolation. True progress comes from conversation — from regularly discussing business goals and challenges with knowledgeable, accredited advisers who can offer both perspective and accountability. That’s why MENTA has introduced MENTAring — a new, structured support offer enabling business owners to schedule ongoing one-to-one sessions with trusted advisers for a subsidised fee. These sessions allow entrepreneurs to reflect, review, and refocus with guidance that’s grounded in real experience, not speculation. As the digital world continues to evolve, the most successful businesses will be those that combine AI-driven innovation with human insight and evidence-based learning. Books remain at the heart of that journey — a reminder that, while technology can accelerate access to information, true wisdom still takes time, conversation, and reflection. For more information about the Essential Business Guides and MENTAring, visit: https://store.menta.org.uk/ or contact us at heretohelp@menta.org.uk 01284 760206
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MENTA to Host West Suffolk Business Festival Launch at The Apex on the 30th of September 2025
- by @inc
- 18-08-2025
MENTA, the region’s award-winning business support organisation, will lead the West Suffolk Business Festival Launch on Tuesday 30th September 2025 at The Apex, Bury St Edmunds, from 09:30 to 15:00, in association with West Suffolk Council. This flagship event will bring together entrepreneurs, business leaders, innovators, start-ups, students, and educators for a day of insight, conversation, and connection – kick-starting a wider programme of events celebrating the region’s thriving business community. Headlining the launch is Fraser Doherty MBE, founder of SuperJam and co-founder of Beer52 – the world’s largest craft beer club. Fraser began his journey at age 14 and became the youngest-ever supplier to a major UK supermarket. With more than £250 million in sales, Fraser’s inspiring story is a true example of the power of innovation and perseverance. Facilitating the event will be dynamic business broadcaster Tet Kofi, renowned for his work hosting and chairing national conferences for Vodafone, Channel 4, the British Library, and more. Tet brings energy, insight, and clarity to complex business conversations, ensuring a fast-paced and engaging day for attendees. Event Details: Location: The Apex, Bury St Edmunds Date: Tuesday 30th September 2025 Timings: 09:30 – 15:00 Speakers include: Fraser Doherty MBE, Tet Kofi Register your interest: West Suffolk Business Festival Launch Event Tickets, Tue, Sep 30, 2025 at 9:30 AM | Eventbrite Alex Till, CEO of MENTA, said: “We’re proud to lead the West Suffolk Business Festival launch and to continue championing enterprise across our region. This event is about celebrating innovation, encouraging collaboration, and making connections that drive growth. With speakers like Fraser Doherty and Tet Kofi joining us, it’s a must-attend for anyone looking to be inspired and stay ahead in business.” The event will mark the start of a week of business activity and learning opportunities across the district – putting a spotlight on West Suffolk’s commercial creativity and ambition. Full agenda and further details to be released soon! For media enquiries or sponsorship opportunities, please contact: marketing@menta.org.uk 01284 653760
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- by @inc
- 18-06-2025
A Critical Step for UK Productivity and Economic Growth. MENTA’s CEO Alex Till presented at the Enterprise Research Centre’s roundtable event at the University of Warwick’s Business School’s campus at The Shard, London. Micro businesses employing between 1 and 4 people represent the most prevalent segment within the UK’s business landscape. These small-scale enterprises form the backbone of local economies, particularly in sectors ranging from skilled trades and personal services to creative industries and professional services. Their sheer numbers and economic contribution make them vital players in the UK’s productivity agenda — yet they remain critically under-researched and under-supported. The Predominance of 1-4 Employee Micro Businesses Data from 2024 reveals that a significant majority of UK micro businesses fall within the 1 to 4 employee range, making this cohort a fundamental component of the national economy. This predominance reflects a landscape dominated by sole traders, family-run businesses, and micro enterprises that provide bespoke, flexible, and community-focused services. Despite their outsized role in employment and economic activity—representing millions of jobs and considerable economic output—these businesses are often invisible in mainstream economic surveys and policy discussions. This invisibility creates a blind spot for policymakers and support providers alike, hampering efforts to design tailored interventions that could unlock their growth and productivity potential. The UK’s Lagging Position Compared to Europe and Scandinavia When benchmarked against other advanced economies, particularly within Europe and Scandinavia, the UK is falling behind in comprehensive research and data collection on micro businesses, especially those with fewer than 5 employees. Countries like Sweden, Denmark, and the Netherlands have invested in longitudinal surveys and microbusiness-specific data sets, enabling a much richer understanding of: - Future trends shaping small enterprise sectors - Productivity drivers and barriers unique to very small businesses - Integration into wider supply chains and local economic ecosystems- Skills gaps and workforce development aligned with emerging industry needs This advanced research capability allows these countries to formulate forward-looking policies that not only support micro business survival but actively promote scaling and innovation, directly contributing to national productivity growth. National and Regional Integration: Reflecting Diverse Local Realities It is paramount that research and policy frameworks for micro businesses are designed to operate effectively at both the national and regional levels. The diversity of micro business environments across the UK — from rural and coastal communities to urban centres — means that trends, challenges, and opportunities can differ substantially. Understanding these local and regional nuances is crucial for: - Tailoring business support and growth services to meet specific local needs - Addressing rural and coastal economic development challenges, such as infrastructure and connectivity gaps - Supporting urban micro businesses facing issues related to space, competition, and digital transformation - Enhancing regional supply chain linkages and local labour markets This regional perspective is especially important as the UK government prepares to launch the Small Business Growth Service in the coming months. The success of this national service will depend on its ability to deliver targeted support that recognises and responds to the distinct characteristics and priorities of micro businesses across different geographies. Regional Case Studies: Insights into Micro Business Realities Rural Localities: Norfolk and Suffolk Micro Business Networks Rural micro businesses often face challenges related to digital connectivity and access to wider markets. For example, micro businesses in Norfolk and Suffolk, such as bespoke craft producers and small-scale agricultural service providers, require targeted digital skills development and stronger supply chain links to larger regional and national buyers. Support programs tailored to overcoming rural isolation and infrastructure gaps can significantly boost productivity and sustainability. Coastal Communities: Cornwall and East Sussex Creative and Tourism Micro Businesses In coastal towns like those in Cornwall and East Sussex, micro businesses with 1-4 employees frequently operate within tourism, hospitality, and creative sectors. These businesses experience strong seasonal fluctuations impacting cash flow and workforce stability. Research focusing on resilience strategies, access to finance during off-peak periods, and skill development in digital marketing could greatly enhance their growth prospects and integration into regional economic plans. Urban Centres: Greater Manchester and London Micro Service Providers Urban micro businesses, including hairdressers, mechanics, and professional services in Greater Manchester and London, grapple with high rental costs, fierce competition, and rapidly evolving customer expectations influenced by digital innovation. Understanding these pressures and investing in data-driven support that includes workspace affordability, digital upskilling, and local networking platforms is key to unlocking their productivity gains and long-term viability. Why Addressing This Gap Matters for UK PLC The UK government’s productivity agenda—a key pillar of economic strategy—depends heavily on unlocking the potential of all business sizes, including micro businesses with 1-4 employees. These firms often serve as vital suppliers and innovators within regional supply chains, especially in sectors where bespoke skills and local knowledge are paramount. Without robust research and targeted policy informed by accurate data, several risks arise: - Misaligned business support programs that fail to meet microbusiness needs - Lost opportunities for integrating micro firms into digital and green supply chains - Workforce development programs disconnected from the reality of microbusiness skill needs - Weaknesses in economic resilience and regional growth driven by underperformance of these critical businesses The Enterprise Research Centre Roundtable: Pathway to Progress The Enterprise Research Centre (ERC), in collaboration with the National Enterprise Network (NEN), convened a key roundtable at Warwick Business School’s campus at The Shard to spotlight these urgent research gaps. The roundtable convened stakeholders across policy, academia, and business support to: - Identify priority knowledge gaps in microbusiness research focused on 1-4 employee enterprises - Explore the value of a dedicated survey instrument tailored specifically to micro businesses - Discuss collaboration opportunities to develop future data sets and trend analysis that support economic growth and supply chain integration - Consider how research insights can inform education and skills programs, particularly in preparing future micro business owners and their employees - Emphasize the importance of regional data and policy approaches aligned with the forthcoming Small Business Growth Service Next Steps and Call to Action The ERC and NEN will spearhead efforts to develop a dedicated, comprehensive micro business survey aligned with the unique realities of UK micro enterprises. This initiative aims to bridge the knowledge gap, provide actionable insights for policymakers, and enhance the UK’s competitive position on the global stage. To build a more productive and resilient UK economy, it is essential that: - Micro businesses with 1-4 employees receive focused research attention - Policy and support programs reflect the nuanced needs of this dominant cohort at both national and regional levels - Future workforce development integrates pre-industry skills tailored to microbusiness realities - Data-driven insights foster deeper supply chain integration and innovation Get Involved If you represent a micro business, business support organisation, policymaker, or researcher with a vested interest in UK micro enterprises, your participation is crucial. Together, we can shape a research agenda that ensures micro businesses are visible, valued, and equipped to thrive within the UK’s productivity framework.
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- by @inc
- 19-05-2025
MENTA and National Enterprise Network Honoured at Buckingham Palace Garden Party for Dedication to Supporting new emerging and existing Microbusinesses MENTA and the National Enterprise Network (NEN) have been honoured by the Department for Business and Trade and His Majesty King Charles III for their exceptional commitment to grassroots enterprise and community support. Suzanne Banks, Head of Business Operations, and Alex Till, CEO of MENTA and Chair of the National Enterprise Network, were invited to attend the prestigious Royal Garden Party at Buckingham Palace on Tuesday 7th May 2025, in recognition of their service to the UK’s enterprise landscape. The event, hosted by Their Majesties The King and Queen, celebrated individuals and organisations who, through persistence and unwavering dedication, are driving community growth and enterprise. It served as a powerful reminder that much of the vital work that fuels the UK economy often happens behind the scenes — in community organisations, by individuals who support others to start and sustain their businesses. “For over 40 years, MENTA and NEN have worked quietly but powerfully to support new and emerging microbusinesses,” said Alex Till. “In times of political change and economic uncertainty, it is those operating at the grassroots level who continue to nurture not only businesses, but the families and communities around them. This recognition is for each and every person who wakes up determined to make their business work, despite the challenges they face.” There are 5.5 million microbusinesses across the UK — representing over 95% of all businesses. These enterprises, often led by sole traders and small teams, are the silent majority of our economy. Yet their voices can go unheard in policy debates, and the day-to-day reality of their work underappreciated. This invitation to Buckingham Palace is not simply a celebration of individuals — it’s a recognition of an entire sector that keeps our communities resilient, vibrant, and economically strong. “It was a wonderful afternoon and a true celebration of enterprise, community, and the passion that drives so many to support others,” added Suzanne Banks. “A heartfelt thank you goes to our members, our partners, and all those we serve. This recognition is yours. It’s a day to remember — and a reminder that grassroots impact matters.”
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- by @inc
- 13-02-2025
Enterprise support agency MENTA has welcomed the announcement of a new deal which would see Suffolk and Norfolk take priority as one of the country’s new devolved Mayor-led administrations. MENTA, which already works across both counties supporting businesses in their local communities, says devolution could create new opportunities for economic growth, innovation, and tailored support for micro-businesses by developing more locally focused economic strategies which directly address the unique challenges faced by small and micro-businesses. Alex Till, MENTA CEO, said: “We see this transition as an opportunity to further refine and enhance the support available to businesses across the region. “Micro-businesses form the backbone of our local economies, and through our extensive programmes, co-working spaces, and enterprise support, we will continue to ensure they have the resources, knowledge, and networks to thrive, grow and continue to support our local communities. “We have been here through many changes in government, and our commitment remains the same – to provide high-quality, independent business support. Devolution presents new possibilities, and we are ready to work alongside our partners to shape a thriving, future-ready business community.” With more than 40 years of experience helping businesses navigate economic and political change, MENTA remains steadfast in its mission to empower entrepreneurs and small enterprises across urban, rural, and coastal communities, providing continuity and quality in business support services. MENTA anticipates closer collaboration with local authorities, educational institutions, and key stakeholders to ensure micro-businesses remain at the heart of the region’s economic plans. The organisation’s focus on digital transformation, sustainability, and innovative business models will continue to provide small business owners with the tools they need to navigate an evolving economic landscape. MENTA’s long-standing regional presence has seen it support more than 55,000 business start-ups and help more than 125,000 individuals develop their entrepreneurial skills. The organisation’s flexible and innovative approach has been instrumental in sustaining economic resilience through changing political and economic climates. Looking ahead, MENTA will build on its successful initiatives such as the @ Inc Suffolk co-working spaces, digital and business support workshops, and one-to-one mentoring to align with the new economic strategies emerging from local government devolution.
